Hr2B - Talent Recruitment Jsc.

Unit Head of Credit Card Usage (Job#21725)

Hr2B - Talent Recruitment Jsc.

Mức lương: Trên 30 triệu

Nơi làm việc: Việc làm Hồ Chí Minh

Địa chỉ: 1st Floor, 5 Nguyen Gia Thieu Street, District 3, Ho Chi Minh City, Vietnam

Lượt xem: 6|Mã: NTD129433|Cập nhật: 05/06/2019
Hạn nộp: Đã hết hạn nộp hồ sơ
Mức lương:Trên 30 triệu
Chức vụ:
Kinh nghiệm:Không yêu cầu
Hình thức làm việc:Toàn thời gian cố định
Yêu cầu bằng cấp:Không yêu cầu
Yêu cầu giới tính:Không yêu cầu
Địa điểm:Hồ Chí Minh

Mô tả công việc

- Drive usage programs including discounts, special offers, and usage platforms on an end to end basis including concept, execution, and fulfillment. Generate spends of over VND 20 T in 2019.
- Create a robust card spend activation program by introducing various usage offers. To create a well-defined EMOB (Engagement Based on Month on Books) schedule to influence the behavior of customers. The incumbent is expected to also leverage digital capabilities to further increase Ecom spends and customer engagement
- Use the loyalty engine to ramp up card spends and usage including new offers and create new ongoing benefit platforms relevant to our cardholders.
- Manage recurring payments such as bill payments, insurance payments, etc. Build continuous engagement with customers and enhance stickiness through low-value recurring payments. Increase the process efficiency of small value payments and making the customer experience seamless.
- Manage Customer Life Cycle Management (CLCM) of the card portfolio including all portfolio actions that drive activation, usage, upgrade and retention.
- Manage Anti Attrition measures and work with the digital team to continuously engage with customers through digital media and improve service delivery thereby reducing attrition

Yêu cầu công việc

1. Education
- Postgraduate MBA (preferably with Marketing specialization) with very high acumen for numbers and analysis.
2. Experience
- At least 10-12 years of solid experience in MNC banks such as Citibank, HSBC or large banks such as Vietin Bank, Sacombank, Vietcom Bank, etc.
3. Technical skills
- Complete understanding of the cards customer life cycle management, segment dynamics, usage and loyalty programs for credit cards, risk and reward metrics for cards business, anti-attrition and customer retention strategies. Specialized understanding of the cards spends program and its impact on ENR build up, portfolio actions and their impact on product profitability.
4. General skills
- Team management, external partnership management, Influencing, negotiating, driving, leading.
5. Others
- Result-oriented (sales mindset). Familiar with Usage and Loyalty programs, dealing partnerships and creating alliances, building discount programs for cardholders…
- Understanding of recurring payments (electricity, water bill’s payment, buying mobile card…)
- Customer-centric and always aims to the best customer experience.
- Strong at leadership skills (people and project management), lead 3 staffs.
- Excellent English communication (not only verbal and written, but presentation and negotiation skills in English) and actual experience working with expats.

Quyền lợi được hưởng

- Good benefits

Hồ sơ bao gồm

Thông tin liên hệ

Quy mô : Đang cập nhật

Hotline: Đang cập nhật

Fax: Đang cập nhật

Email : Đang cập nhật

Địa chỉ: 1st Floor, 5 Nguyen Gia Thieu Street, District 3, Ho Chi Minh City, Vietnam

Việc làm cùng công ty

Finance and Operation Manager (Prefer Foreigner) (Job#22992)

Trên 30 triệu

Hồ Chí Minh

30/06/2019

Manager, Financial Services Label (Job#22955)

Trên 30 triệu

Hồ Chí Minh

30/06/2019

Head of Design Manager (Job#22948)

Trên 30 triệu

Hồ Chí Minh

30/06/2019

School Director (Expatriate - Based in Hanoi & Da Nang) (Job#22894)

Trên 30 triệu

Đà Nẵng, Hà Nội

30/06/2019

Operational Services Director (Job#21841)

Trên 30 triệu

Hồ Chí Minh

30/06/2019

Logistics Manager - Strong In Warehouse Management (Job#21831)

Trên 30 triệu

Hồ Chí Minh

30/06/2019

Legal Manager – Real Estate (Job#21819)

Trên 30 triệu

Hồ Chí Minh

30/06/2019

Production Director (Job#21821)

Trên 30 triệu

Hồ Chí Minh

30/06/2019

Software Development Manager (Job#21804)

Trên 30 triệu

Hồ Chí Minh

30/06/2019

Field Force Support Manager (Job#21794)

Trên 30 triệu

Hồ Chí Minh

30/06/2019

Factory Manager (Textile/garment) (Job#21777)

Trên 30 triệu

Bình Dương, Đồng Nai

30/06/2019

Sales Manager (Construction Material) (Job#21756)

Trên 30 triệu

Đà Nẵng

30/06/2019

Tax Manager (Job#21745)

Trên 30 triệu

Long An

30/06/2019

ERP Manager (Job#21731)

Trên 30 triệu

Hồ Chí Minh

30/06/2019

General Accountant (Job#21688)

20 - 30 triệu

Hồ Chí Minh

30/06/2019

Senior Search Consultant (Prefer Sales) (Job#21712)

20 - 30 triệu

Hồ Chí Minh

30/06/2019

VIỆC LÀM TƯƠNG TỰ

Hsbc Vietnam
Retail Store Manager (GCB6) Hsbc Vietnam Hồ Chí Minh | Thỏa thuận | 22/07/2019
United Overseas Bank (Vietnam) Limited
Head of Retail Credit United Overseas Bank (Vietnam) Limited Hồ Chí Minh | Thỏa thuận | 21/07/2019
Techcom Securities (Tcbs)
Business Finance Analyst Techcom Securities (Tcbs) Hà Nội | Thỏa thuận | 21/07/2019
Ngân Hàng Tnhh Mtv Woori Việt Nam
(Thái Nguyên) Nhân Viên Xuất Nhập Khẩu Có Kinh Nghiệm Ngân Hàng TNHH Mtv Woori Việt Nam Bắc Giang, Hà Nội, Thái Nguyên | Thỏa thuận | 21/07/2019