Mô tả công việc
- We need 03 candidates for Ticketing & Online Customer Support
- Receive daily request/booking from Clients via website , email or phone.
- Handle requests/ bookings according to company procedures.
- Follow up customer requests related to their booking ( booking meals, changes/cancellations ect.).
- Update customers about flight schedule in case of any change from the airlines
- Report to manager about daily work.
Yêu cầu công việc
- Be able to use SABRE, ABACUS… system
- Familiar with online booking via Vietnam Airlines /Jetstar /Vietjet Air website.
- Understand about airlines’ s flights & ticket policy.
- Good knowledge of the country & Vietnam tourism industry
- Good written and spoken English skills
- Good selling, communication, negotiation & problem solving skills.
- Be able to work in group to follow up pending request/booking.
Quyền lợi được hưởng
- Bonus per month based on performance
- Oportuinties to travel
- 13rd month Salary
Thông tin liên hệ
- Người liên hệ: vietnam travel guide company
- Địa chỉ: