Mô tả công việc
Currently our client which is a leading, global provider of business and IT support services, is looking for IT Support - CS Representative. Our highly accomplished senior staff will provide the new hires with mentoring and guidance to help them succeed with details as follows:
• Being the first technical contact point for customers, working with IT system admins/IT deployment engineers in medium and big size organizations, helping them to solve ongoing issues with different software solutions.
• Performing troubleshooting analysis requests for technical assistance via phone, email, virtual sessions and any other form of communication in a timely, effective, and efficient manner.
• Identifying and escalating situations requiring urgent attention, understanding business impact and priorities..
• Standard business language: English
Yêu cầu công việc
To apply, You should:
• Graduate from technical schools or have good IT knowledge
• Good written and verbal English communication skills
• A team player with good interpersonal skills as well as ability to work independently.
• Customer oriented. Highly proactive person.
Quyền lợi được hưởng
- Attractive package
- Healthcare plan
Thông tin liên hệ
- Người liên hệ: global it corporation
- Địa chỉ: