Mô tả công việc
To be responsible and accountable for the commercial management of Ha Noi area. To maximize sales profit and ensure efficient operation of the stores.
Site Expansion :
• To find strategic location for store expansion
• Lead Project/HN team in dealing, negotiating direct with landlord for site rental and sign contract/deposit.
• Direct all operational aspects including, customer service, frontline team, administration and sales
• Assess local market conditions and identify current and prospective sales opportunities, traffic to stores
• Manage, allocate sales budget appropriately, ensure layout/planogram to be followed and reflects consumer demand and generate extra business by delivering and implementing effective and creative promotion which encourage customer to stores.
• Bring out the best of branch’s personnel by providing training, coaching, development and motivation
• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth
• Adhere to high ethical standards, and comply with all regulations/applicable laws
• Closely monitor competitor activities, weekly store visits to ensure competitive advantage is maintained.
- Ensure control in stores to meet business target and budgets in the following :
o Staff Cost
o Theft and loss
o Stores expense
o Stock level, stock turn days
• Deliver the customer service of the highest standard, ensure staff understand and carry out such standard.
• Train and develop such service oriented culture within our store operation.
• To deal with customer queries and complaint.
• Maintain Operational excellences and Mystery shoppers Scored at accepted level.
Hygiene & Safety :
• To ensure health and safety regulations are being observed.
• To ensure a safe working environment is maintained.
• To ensure all staff are trained in emergency procedures.
THEFT AND LOSS / SECURITY :
• Ensure all company procedures in relation to cash, stock control are fully understood and implemented, utilizing supervisor checklist.
• Minimize store theft and loss, create controls, security measures and train staff on general awareness.
MANAGEMENT, DEVELOPMENT AND TRAINING OF TEAM MEMBER :
• Control, organize and utilize staff effectively in order to maximize staff productivity.
• Provide effective leadership, motivation and training for appropriate staff at store level, setting and maintaining high standards.
• Apply personnel principles to handle disciplinary procedures.
• Work together with training department in developing and delivery of appropriate training
• Train and develop Store Manager / Relief Manager in management techniques - management information analysis, leadership, motivation, communication, MBO, etc.
Yêu cầu công việc
• Retail background with practical experience of the local business disciplines affected by the application to be managed, knowledge on local environment.
• An ability to manage through influencing others.
• Strong listening skills - Including the capacity to recognize and act upon key issue arising from meetings and discussions.
• The capacity to communicate and implement ideas across to staff at store level.
• A team player with the ability to use influencing, negotiating & listening skills to motivate others.
• Ability to adapt and work effectively in a changing environment.
Quyền lợi được hưởng
- 13th month salary bonus
- Healthcare Insurance for dependents
- Training opportunities
Thông tin liên hệ
- Người liên hệ: pan asia trading and investment one member company limited
- Địa chỉ: