Mô tả công việc
- Handle the check-in of guests including the processing of their reservations and rooming at the unit level.
- Handle all guest requests during their stay. Act in a pleasant, courteous and cheerful way.
- Handle all front desk cashiering duties. Must be prepared to work shifts.
- Organize and implement guest programs/plans that anticipate and meet guest needs and interest.
- Handle all leasing activities including the conduct of site inspections and the closure of sales deals as required.
- Act as a link between departments on operations and sales processes.
- Assist in the setup and operations of The Retreat
- Support sales/marketing by providing relevant information including customer feedback and sales leads.
- Manage individual portfolio assigned to maximize guest satisfaction.
- To have a good understanding of people and genuine interest in service.
- Handling guest complain and inform head of department.
Yêu cầu công việc
- Good appearance/well groomed, must pass physical/medical examination
- At least 1 or 2 years experience in a similar position.
- Speaks fluent English, and an additional foreign language is preferred
- Strong computer skills.
- Able to work on shifts.
- Can work under pressure, pleasing personality, polite and courteous
- Sociable, friendly, flexible and diplomatic, able to work as a team.
* An attractive remuneration package will be offered for the above positions, commensurate with skills and experience.
*If you are interested in a career with a company that is famous for the training, development and growth of their employees, then please send your resume via Vietnamworks.
Quyền lợi được hưởng
- Competitive salary and bonus
- Professional and active working environment
- Social insurance, health insurance, unemployment insurance according to Labor Laws
Thông tin liên hệ
- Người liên hệ: fraser suites hanoi
- Địa chỉ: