Fwd Vietnam Life Insurance Company Limited

Manager, Claims (Process)

Fwd Vietnam Life Insurance Company Limited

Mức lương: Thỏa thuận

Nơi làm việc: Việc làm Hồ Chí Minh

Địa chỉ: 11th Floor, Diamond Plaza Building, 34 Le Duan Street, Ben Nghe Ward, District 1, Ho Chi Minh City, Vietnam

Lượt xem: 6|Mã: NTD154316|Cập nhật: 16/09/2019
Hạn nộp: Đã hết hạn nộp hồ sơ
Mức lương:Thỏa thuận
Chức vụ:
Kinh nghiệm:Không yêu cầu
Hình thức làm việc:Toàn thời gian cố định
Yêu cầu bằng cấp:Không yêu cầu
Yêu cầu giới tính:Không yêu cầu
Địa điểm:Hồ Chí Minh

Mô tả công việc

The Manager, Claims (Process) is responsible for:
- Leading H&S assessment and Claim Process Team;
- Setting up practices, procedural manuals for Claims on daily operations to bring good experiences to customer on claim services;
- Being Representative of Claims to communicate with Sales Force and other department on daily operations.
The Job:
- Lead H&S assessment and Claim Process Team.
- Communicate and coordinate with other departments in identifying improvement opportunities to Claims function;
- Collaborate with TPA to process all claim cases relating to H&S and Reimbursement products. Follow up TPAs quality and all reports;
- Set up practices, procedural manuals for Claims on daily operations to bring good experiences to customer on claim services;
- Build up and improve Claims workflow to help daily operation of faster, more accurate and convenient;
- Review and revise claims forms, letters, payment … to improve TAT;
- Review and put initial signature on manual letter including Declined Letter and major claim letter;
- Handle claim complaints effectively in line with company guidelines and give customer satisfaction;
- Manage the quality of regular/ad hoc reports to highlight any trends, impacts, issues on claim to senior management;
- Other tasks as assigned.

Yêu cầu công việc

The Person:
- University Graduate;
- Economics, Finance or Medical University is preferable;
- LOMA certificate is preferable;
- 5 years experience in claims field at life insurance company is preferable.
- Good command of English and Vietnamese;
- Experienced in claim assessment or knowledge of insurance would be great advantage;
- Effective interpersonal skills and good teamwork spirit.
- Customer Service Mindset;
- Well organized and good time management;
- Pro-active, innovative, integrity, meticulous and diligent;
- Strong manner of carefulness, responsibilities, problem solving, decision making, management under high pressure and upon challenges;
- Life Insurance knowledges.

Quyền lợi được hưởng

- 13th month
- Health Insurance
- Training Courses

Hồ sơ bao gồm

Thông tin công ty

Quy mô : Đang cập nhật

Fax: Đang cập nhật

Địa chỉ: 11th Floor, Diamond Plaza Building, 34 Le Duan Street, Ben Nghe Ward, District 1, Ho Chi Minh City, Vietnam

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Vị trí Manager, Claims (Process) làm tại 11th Floor, Diamond Plaza Building, 34 Le Duan Street, Ben Nghe Ward, District 1, Ho Chi Minh City, Vietnam tuyển dụng tại Hồ Chí Minh, đang được công ty Fwd Vietnam Life Insurance Company Limited tại địa chỉ 11th Floor, Diamond Plaza Building, 34 Le Duan Street, Ben Nghe Ward, District 1, Ho Chi Minh City, Vietnam tuyển dụng với mức lương Thỏa thuận.
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