Mô tả công việc
The successful candidate is ready to support COO in order to manage daily Branch ( Timo Hangout) operations activities.
You will be a part of one of the most innovative and exciting companies in Vietnam that is positioned to disrupt retail banking via digital channels and will be working with very influential leaders. We care about your professional development and we’re poised for significant future growth. You’ll be joining a team of experts who are technically savvy, creative and who share the intention of reinventing banking in Vietnam.
Arrange working schedule and manage Branch workforce to accommodate daily
Support COO to supervise daily operational activities of the Branch, such as ATM / CDM management, transactions handling, customer’s complaint handling on-site, following all required operational procedures while ensuring customer’s satisfaction and service standards of Timo;
Be responsible of training and coaching staff in order to build a talent force with strong technical knowledge and advanced service skill for an extraordinary customer experience in Timo Hangout;
Daily manage Partner activities and its service performance at assigned Timo Hangouts;
Prepare reports for direct manager about issues as well as solutions for any problems at Hangout to improve operational quality of Timo;
Implement tasks allocated by COO.
Yêu cầu công việc
Have at least 5 years working experience in hospitality area, such as 4- stars hotels or restaurants
Have at least 2-3 years experience in Front Office / Guess Service / Care Service Manager / Assistant Manager
Have knowledge in banking or finance is a positive point.
Have strong interpersonal and leadership skills.
Have appropriate appearance
Be a willing to work any shift 24/7 – Timo service is available for our customers 365 days a year
Be excited about working in a start-up project under high pressure
Quyền lợi được hưởng
- Very Competitive Salary Office is a Coffee shop 13 Month Salary
- Health Insurance
- 15 paid annual leave
Thông tin liên hệ
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