Panalpina World Transport Ltd.

Customer Service Coordinator Airfreight Export

Panalpina World Transport Ltd.

Mức lương: Thỏa thuận

Nơi làm việc: Việc làm Hồ Chí Minh

Địa chỉ: 3/F Seagull Building 39B Truong Son Street, Ward 4, Tan Binh District

Lượt xem: 8|Mã: NTD123814|Cập nhật: 15/05/2019
Hạn nộp: Đã hết hạn nộp hồ sơ
Mức lương:Thỏa thuận
Chức vụ:Trưởng Nhóm
Kinh nghiệm:Không yêu cầu
Hình thức làm việc:Toàn thời gian cố định
Yêu cầu bằng cấp:Không yêu cầu
Yêu cầu giới tính:Không yêu cầu
Địa điểm:Hồ Chí Minh

Mô tả công việc

This position manage the booking from customers, carriers and company applications update.
Key Tasks
• To follow up on customer shipment advices and feedback to customer and overseas stations and make respective shipment arrangement (pickup, booking with airlines etc.).
• Work out quotations for existing customers and providing obtained market information to sales.
• To check and verify documents and update Track & Trace system.
• To carry out approved proposed improvement and changes on procedures and systems made by supervisors.
• To work within SOP’s and quotation from M&S and overseas offices.
• To inform supervisors of any irregularities or problems that require assistance and to feedback on subcontractors standards and services.
• To feedback pre-claim details and status to customers.
• To handle incident management and handles customers inquiries, complaints, claims follow up, verify credit terms and credit status, and coordinate with departments concerned on related issues.
• To Update IHT for incident shipment
• To verify and post incoming invoices
• To handle job costing / control shipping run by obtaining loading confirmation from airlines and/or contractors
• To handles customers statistics and reports.
• To Closing file in Shipping Run (SAP)
• To take up additional tasks as assigned

Yêu cầu công việc

BA Foreign Trade. In same or similar position in freight forwarding industry.
Min. 2 years experience in logistics/ forwarding industry; knowledge of local and overseas custom and regulations;
Basic geography knowledge;
Good written and spoken English and Vietnamese;
Good PC skills. Good communication skills.

Quyền lợi được hưởng

- Competitive salary and bonus
- Social insurance, health insurance, unemployment insurance according to Labor Laws
- Professional, dynamic working environment

Hồ sơ bao gồm

Thông tin công ty

Quy mô : Đang cập nhật

Fax: Đang cập nhật

Địa chỉ: 3/F Seagull Building 39B Truong Son Street, Ward 4, Tan Binh District

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