Mô tả công việc
A. GENERAL JOB FUNCTION
The office staff is assigned to be an administrative, communication and documentation body for all information flows and inquiries between German customer and ScanCom International A/S.
B. RESPONSIBILITIES, DUTIES & AUTHORITIES:
Response on Germany customer request as fast as possible. Depends on the kind of inquire between instantly and 2 days.
Foreseen, identify and solve problems, which affect a smooth delivery
Involve Sales Coordinator in the first step and second step in case he cannot solve the issue himself.
In follow areas he is responsible to insure on time delivery:
Unless different agreed and if there are no changes update the customer on the delivery plan weekly. Changes require informing the customer immediately.
Enter and update all information about his customer portfolio in the Axapta system.
Build close interaction between OM and CM Production Planning and Monitoring Department.
Participate in customer meetings in ScanCom Vietnam.
Carry out other tasks as assigned by Senior Account Assistant, Sales Coordinator and Senior Manager.
C. WORKING RELATIONSHIP
Related department in ScanCom Vietnam
• Customers, buyers & Third party inspection company
• Sales Manager
3.2. Subordinate: None
Yêu cầu công việc
• Good writing and speaking in German is required
• Can communicate in English at intermediate level
• Good communication skills and MS office skill
• Dynamic and love to work in commercial environment
* Knowledge and experience regarding economic, international trading is a plus
Quyền lợi được hưởng
- Health care program
- Training internal and customer service
- Transportation from HCMC, Binh Duong, Dong Nai
Thông tin liên hệ
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